FareRyder Terms of Service

Last updated September 5, 2026

Service communications

FareRyder may provide transportation, delivery, account, and support communications related to services you request or an account you create. These transactional communications do not include unsolicited marketing.

FareRyder SMS program terms

SMS participation is optional and requires a separate opt-in. If you opt in, FareRyder may send account verification codes, ride confirmations, driver assignment updates, pickup reminders, trip-status notifications, and support messages. Message frequency varies based on your account activity and requested trips. Message and data rates may apply.

Opting out and help

Reply STOP to any FareRyder text to stop SMS messages. Reply START to resume after opting out. Reply HELP for help, contact ryde@fareryder.com, or call 667-222-1787. Consent to receive text messages is not a condition of purchasing or using FareRyder services.

Message delivery

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier availability and network conditions.

Google Maps

Google Maps features are subject to the Google Maps/Google Earth Additional Terms of Service and Google Privacy Policy. Address suggestions and map locations may be incomplete or inaccurate; confirm the location before booking.

Privacy

Our handling of personal information is described in the FareRyder Privacy Policy. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. We do not rent or transfer mobile information or SMS opt-in data to third parties, affiliates, or lead generators. Text messaging originator opt-in data and consent are excluded from all other information-sharing categories and will not be shared with third parties. Consent applies only to FareRyder and cannot be transferred to another sender.

Contact

Questions about these terms can be sent to info@fareryder.com.